Ronco.com currently supports shipments to the lower 48 U.S. States, but is evaluating other areas for the future.
Orders for in-stock product will generally ship from our warehouse facility within 1 business day after we receive it. Transit times from our facility will vary, but most ground-shipped orders will arrive at their destination within 3-5 business days after our shipment. We’ll provide shipping and applicable tracking information following our shipment of each order.
Ronco.com orders will ship via UPS, FedEx, or USPS.
All models of the Ronco Showtime Rotisseries have been transitioned to the new Synchronous Motor - this new motor is much quieter and more reliable. The rotation speed is considerably slower @ 1RPM than the motors in the older units. This is by design, and the motor has a longer life. The cooking result is equal. As a reminder, don't overload recommended the cooking weight for your rotisserie model.
Please call us at (512) 609-8276 or e-mail our customer service department at firstname.lastname@example.org detailing your product question. Our customer care representative will respond to you within 24-48 hours. We will make every effort to respond with your required information as quickly as possible.
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Should you have an issue with your product, please contact our customer care team at email@example.com to help resolve your issue.
We automatically send you an e-mail confirmation of your order, usually within an hour after you placed an order.
If you don't receive confirmation of your order within 24 hours please e-mail us at firstname.lastname@example.org and one of our agents will check our system for your order. Please provide us with your last name, your billing zip code, and the date the order was placed.
Each product manual and warranty card may be downloaded directly from each product page. Simply locate your product on our website, scroll down to the tabs below the product images, and click on Manual & Warranty. For additional help, please visit our Customer Service portal.
For your security, we do not store any credit card information after your transaction has been completed. This information must be reentered every time you make a purchase from our site. To protect the alteration, loss and misuse of the information you shared within our site, we have security measures in place.